You can use the step-by-step instructions below to transfer your phone number and email from Account B to Account A if you want to bind them to your current account (Account A) but they have already been registered on Binance under a different account (Account B).
Take changing your phone number as an illustration:
1. Log in to the Binance account you are currently using (Account A) and select [Profile] - [Security].
2. Next to [Phone Number Verification], click [Enable].
- Please make sure that the account (Account B) with the phone number you wish to migrate has no open loan orders and a balance of less than 0.001 BTC; otherwise, the migration will fail;
- Please unbind any phone numbers that are bound to the migratory account (Account A).
3. Enter the desired phone number and proceed with the setup as directed.
4. You will see the pop-up message below if the phone number you entered is linked to another account. To proceed, click [Request Email/Phone Migration].
6. You will see the migration's terms and conditions. Please check the box after carefully reading it. Choose [Continue].
7. A pop-up window will appear. Press [Confirm].
Please take note that withdrawals will be prohibited from both your migrating and migrated accounts for 24 hours following the migration in order to safeguard your assets. Then it will automatically start again.
Only your phone number and email can be moved. Through this migration function, you cannot delete your account, reset Identity Verification, or transfer assets;
At this time, it is not possible to delete a Binance account. You must bind both the account's phone number and email before you can migrate either one. You cannot migrate your phone number or email if you have only bound one of them;
Identity Verification is limited to one Binance account per person. To access Binance products and services, including cryptocurrency deposits, trades, and withdrawals, all users must complete [Verified]. As a result, we advise you to switch from your current email or phone number to a verified account.
Frequently Asked Questions
1. What causes the message "Account Migration Failed"?
Your migration could fail for a number of reasons:
- Records of unpaid debt exist on your account. You ought to pay off your debts first;
- It is not a personal account that you are moving. Note that moving enterprise accounts is not possible;
- An email address and a phone number are already linked to your account. Please unbind either one before migrating a new email or phone number to the account;
- Your phone number or email has already been migrated three times. Your request will be automatically denied by the system.
2. After I migrate my phone number or email, will the migrated account be deleted?
Your migrated account won't be deleted, sorry. Only the phone number or email that is still linked to the migrating account can be used to log in. You can disable your account if you want to delete it.
3. Is Identity Verification transferable between accounts?
No, you can only migrate your phone number or email address.
4. Will all of my assets be transferred over?
No, assets cannot be migrated.
5. Why am I unable to withdraw right away following the migration?
Withdrawals will be halted for 24 hours after the migration in order to protect your assets. After that, it will automatically resume.